ITES is also called as web-enabled services or remote services cover an entire gamut of operations which aim to maximize an organization’s operational efficiency. At Arbasia we provide a wide range of services delivered by a talented and competitive workforce. With the rising influence of online shopping, social media and cloud computing, this trend will only further increase. We also provide a range of IT-intensive processes and services, which includes business process outsourcing (BPO) and knowledge process outsourcing (KPO), provided from a distant location and delivered over telecom networks. We focus on verticals such as content management, finance and accounts, research and analytics segment.
The favoured application areas are those, where huge amount of data that needs to be processed and utilised for delivering the results, or the data is the outcome of the service. In all cases, without use օf IT the task would otherwise be unmanagable. Some of the most important areas where our IT enabled services can be deployed are,Telemarketing, Helpdesk, Customer Support Centres, Data Ware House, Transcription Centres and Electronic Distribution.